A global vision of mobility is essential today to make life easier for travellers and to offer the best choice for getting around. The ambition of MaaS (Mobility as a Service) is to organise end-to-end journeys thanks to a single digital media bringing together in a single tool enriched services (information, reservations, ticket purchases, after-sales service, etc.) and partnerships - with transport operators but also operators of new mobility (carpooling and car-sharing, micromobility, parking services...).
Description
The Île-de-France Mobilités teams worked in 2020 on the development of a guide on service-based mobility in order to:
- To show the ambition of Île-de-France Mobilités to be the reference MaaS in the Ile-de-France region.
- To propose good practices and clarify the main principles of interaction between mobility players in the Île-de-France region, in order to guarantee the best possible service to users and to support sustainable economic models based on service-based mobility, for the benefit of the general interest.