Accessibility declaration

Île-de-France Mobilités is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. This declaration of accessibility applies to the website:

Status of Compliance

The website is not in compliance with the Référentiel Général d'Amélioration de l'Accessibilité. The non-conformities are listed below.


A pre-audit was performed on November 21, 2021 by independent auditor Carsten MEYER, it precedes a full audit scheduled after the application of priority fixes by the development team. To date we do not have a score for all pages.

Contents not accessible

The contents listed below are not accessible:


List of non-compliant criteria in the quick audit:

  • 6.1 - Is every link explicit (excluding special cases)?
  • 6.2 - In every web page, does every link, except anchors, have a heading?
  • 7.1 - Is each script, if necessary, compatible with assistive technologies?
  • 8.5 - Does each web page have a page title?
  • 9.1 - In each web page, is the information structured by the appropriate use of headings?
  • 10.7 - In each web page, for each element receiving focus, is the focus capture visible?
  • 11.1 - Does each form field have a label?
  • 11.9 - In each form, is the heading of each button relevant?


This declaration was established on November 21, 2021.


  • HTML
  • CSS
  • JavaScript

Test environment

Content rendering checks were carried out on this baseline, with the following versions of assistive technologies (voice synthesis) and browsers:

  • Voice synthesis NVDA 2021.2 with Firefox browser version 92
  • Voice synthesis JAWS 2019.1907 with Firefox browser version 92
  • Voice synthesis Voice Over latest version with Safari browser

The following tools were used during the evaluation:

  • Color Contrast Analyser (criteria 3.1 and 3.2)
  • Firefox HeadingsMap extension (criterion 9.1)
  • ARCtoolkit on Chrome and Firefox
  • Chris Pederick's Web developer extension
  • Empreinte Digitale's RGAA wizard extension

Site pages subject to compliance checks

  1. Site homepage:
  2. Catalog data:
  3. Help:


If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or obtain the content in another form.

● Contact Île-de-France Mobilités at the following address:

39 bis-41 rue de Châteaudun, 75009 Paris

Appeal procedures

This procedure is to be used in the following case.

You have notified the website manager of an accessibility defect that prevents you from accessing content or one of the services and you have not received a satisfactory response.

● Write a message to the Rights Defender (

● Contact the Rights Defender delegate in your region (

● Send a letter by post (free of charge, do not put a stamp) Défenseur des droits
Libre réponse 71120 75342 Paris CEDEX 07

For more information

Île-de-France Mobilités is vigilant to ensure that everyone can access its services and networks.

Digital accessibility is no exception to this concern. To this end, the Ile-de-France Mobilités teams are committed to the progressive improvement and accessibility of its websites and web applications.

In this context, the website is currently being optimized to bring it into line with the recommendations of the Référentiel général d'amélioration de l'accessibilité. A full audit of the site is planned to improve its quality.

Link to the Ile-de-France Mobilités digital accessibility scheme: