General principles

Île-de-France Mobilités, as the organising authority for mobility, has a strong ambition for consistency, legibility and quality of the passenger experience throughout the Ile-de-France network.

In this context, the Passenger Design and Experience division develops reference design specifications covering rolling stock, spaces, equipment, furniture and clothing, in order to guarantee a common identity and a harmonised experience for all passengers.

The availability of these requirements on the Regional Mobility Information Platform (PRIM) aims to:

• Facilitate access for operators, partners and designers to the IDFM design standards in force;

• Ensure consistent application of requirements in projects, contracts and studies;

• Strengthen the transparency and dissemination of the standards supported by Île-de-France Mobilités.

The documents published on PRIM constitute the official IDFM design standards on the date they are put online. They are structured by major themes of use and distinguish between the requirements relating to the passenger experience on board the equipment and those relating to the passenger experience on the ground.

Each prescription is the subject of a dedicated sheet specifying its scope of application, its frequency of update and the associated conditions of use. Operators are invited to systematically refer to the latest version available on PRIM.

Île-de-France Mobilités reserves the right to change these requirements in order to support the transformation of the network, innovations, passenger expectations and to benefit from the feedback of operating operators.