operateur

mode

ligne

annee

Name of the transport operator (excluding subsidiaries)

Operator

Thematic

Name of the quality of service indicator produced

Indicator

Fashion

Name of the contractual line grouping (RATP)

Line group

Numerical identifier of the line(s) that are attached to the grouping (absent for buses)

ID_Line

The name of the row or rows that are attached to the bundle

Line

Q1 (January –March), Q2 (April–June), Q3 (July–September), Q4 (October–December)

Quarter

Year

Result indicators in %

Number of occurrences of the measured indicator

Result indicators in occurrence

Target objective to be achieved during the contract

Contract reference objective

Yes if the indicator is subject to a financial penalty 
No if the indicator is in bonus/malus or classic financial incentive

Penalty

indicateurs-qualite-service-parcours-voyageur

<ul style="margin-top:0cm" type="disc">
 <li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">This dataset shows
 the quarterly results of the
 Passenger routes for RATP contracts (Train, Metro, Tram and Bus):
 Paris, Bus en lane propre, Petite Couronne, Noctilien), SNCF (Train,
 Tram-Train and Noctilien), as well as for contracts resulting from
 competition. <o:p></o:p></li>
</ul>Explanatory documentation relating to these
quality of service indicators is available: <a href="http://eu.ftp.opendatasoft.com/stif/Indicateurs_QS/Pr%C3%A9sentation%20Indicateurs%20QS%20de%20parcours%20voyageurs_VF.pptx" target="_blank">Documentation</a><o:p></o:p>